Dynamic Solutions (Business Improvement Specialists)

Effective Solutions for Improving People & Processes

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Case Studies: Our Solutions Work!

Quick-Action Improvement Case No. 401

How Implementing Lean Sigma doubled sales in two years by exposing capacity available from existing resources.

Situation:  A Southern California manufacturer of complex machined parts was plagued with
                constant late deliveries because of fluctuating demand from its "make-to-order"
                customer base. Its processes were sluggish because of large batches of product 
                being processed in lumps through each process step.

Problem:   The Company was working three shifts, overtime and weekends to try to make
                their delivery commitments causing quality problems, uncontrolled cost increases
                and serious threats from their customers about dropping them as a supplier.

Solution:   Dynamic Solutions facilitated implementing the Lean Sigma concept of
                pull production (single-piece flow) through training action-oriented employee
                teams how to identify and eliminate waste from each process step. The processes
                were standardsized to allow everyone to be cross-trained and perform tasks with 
                a minimum of variation.

Results:     The Company has reduced its average lead-time from 12 weeks to 4 days,
                 reduced work-in-process inventory by more than 80%, increased productivity in
                 in excess of 830%, and eliminated 1.5 shifts and weekend work. These gains
                 brought a 99.99% on-time delivery performance and a reduction in quality
                 very close to the zero-defect level (measured in parts per million opportunities).

Testimonials:

Here's what some of our customers are saying about our value-added solutions.

"Because we acted on the vision of the future Dynamic Solutions showed us we could have through implementing Lean Manufacturing as a basic business strategy we are now the ' 800 lb. gorilla ' in our markets. This allows us to choose business that fits our product family value streams and make more money with less effort."   

....Brad Hart, President
Roberts Tool Company, Inc

What Sets Us Apart from All the Others?

Our actions are shaped by these VALUES:

  •   We are about improving the lives of people. We believe this, in time, will improve the
       well-being of the enterprise, its employees, their families and the communities they serve.

  •  True organizational transformation, to us, means that the new state has everyone in the
      enterprise adding more measurable value to every activity with less waste and variation.
      Our efforts are constantly reviewed against this standard to insure that they are truly
      adding value  toward helping our customers to be successful.

•    We are catalysts in the process of transformation, not active ingredients.  We expect the
      transfer of knowledge and experience from us to our customers will be incorporated into
      the knowledge base and action plans of the enterprises we serve so that they become
      self-sustaining in the area of Lean Six Sigma implementation.

•    The positive attitude of a knowledgeable servant is the behavior we will use to achieve profitable growth in our business as
      we provide timely delivery of useful information and advice to our customers.  

•    We will never outgrow our need to improve. Therefore, we will continually seek to update our knowledge, experience and
      wisdom related to our products and services This Continual Improvement philosophy allows us to always provide the best
      information and advise available world-wide.

•    We offer customized services, based on our professional experience, to small companies with 50 to 1000 employees. We
      know how to implement "LEAN SIX SIGMA" within businesses serving the limited production / make-to-order environment,
      typically found in smaller companies that we serve.

 •   Value-Added Client Service: We are committed to full client satisfaction. We have a bias for action that effectively yields
      tangible bottom-line improvements.


Founder Biography:


Richard T. Ramsey, CMQ / OE

•  Mr. Ramsey completed 33 years of experience in several industries at various levels of responsibility in both practice and management
    functions. This extensive experience and knowledge base complements his unique approach to Lean Manufacturing, Six Sigma and 
    Continual Improvment business practice implementation. He formed Dynamic Solutions, a Lean Six Sigma and Continual Improvement
    Consulting organization, in 1997 and has been in its leadership role for the past 10 years.

•  He is recognized by the American Society for Quality as a Certified Manager of Quality / Organizational Excellence.
    NOTE: The CMQ/OE is a professional who leads and champions process improvement initiatives in small businesses or multinational corporations
               that can have regional or global focus in a variety of service and industrial settings.  A CMQ/OE facilitates and leads team efforts to
               establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop
               measurement systems to determine organizational improvement, organizational learning and long-term growth.

•  He has authored papers on Continual Improvement, Lean Manufacturing, Six Sigma and regularly serves as a speaker on these subjects.

•  Mr. Ramsey received his BsME degree from San Diego State University - San Diego, CA, his Certificate in Quality Leadership from Davenport
    University-Kalamazoo, MI and has a Certificate in Lean Manufacturing Management from the University of Kentucky-Lexington, KY.

•  Prior to his current activity, he served in a variety of assignments, including Practice Engineer for American Air Filter, Product Manager for
    Greer Hydraulics, Project Manager and Engineering Manager at ABB-Vetco Gray and as Chief Engineer and Total Quality Vice President for
    the Abex/NWL Division of Parker Hannifin.

•   Mr. Ramsey is an active member of several technical/professional organizations including:
    AME, APICS, ASME, ASQ, ASTD, LEI, NASE, PMI, SAE and SME.

 

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